The Mauritius Revenue Authority (MRA) unveiled its ground-breaking mentoring program on Friday the 8th of September, 2023 at the MRA Training Academy, Mer Rouge, under the chairmanship of Mr. Sudhamo Lal, the Director-General of MRA. The whole of the Management Team members were also present.
A Vision for Excellence and Partnership
The highlight of the event was the keynote address delivered by Mr. Sudhamo Lal. His speech was not merely a formality but a testament to MRA’s unwavering commitment to excellence and continuous improvement. Mr. Lal began by acknowledging the historic moment the MRA was embarking upon with the launch of its mentoring program. He stressed that this initiative marked a significant step in the organization’s journey towards excellence. He said,
« Today, we take a leap towards a future where every member of MRA is not just an employee but a torchbearer of excellence, a partner in progress. »
The Power of Mentoring
Mr. Lal elucidated the pivotal role that mentoring plays in professional growth and development. He emphasized that mentoring was not just a transactional process but a transformational journey, wherein experienced mentors impart their wisdom and insights to nurture future leaders.
He stated,
« Mentorship is a powerful tool for personal and professional growth. It’s a partnership, a relationship built on trust, respect, and a genuine desire to learn and teach. Through mentorship, you have the opportunity to tap into the knowledge, experience, and insights of those who have walked the path before you. »
Taxpayers as Partners
In alignment with the MRA’s tagline, « Partners in Progress, » Mr. Lal reiterated that taxpayers are not mere clients but essential partners in the nation’s progress.
Mr. Lal highlighted that the mentoring program would further consolidate this attitude by fostering a culture of respect, empathy, and transparency towards taxpayers. He emphasized that MRA’s role goes beyond revenue collection; it encompasses serving taxpayers with integrity, fairness, and commitment. He underlined the importance of not only meeting but exceeding taxpayers’ expectations, acknowledging their contributions to the nation’s development.
